1. Getting Started

• Download the Flashwave app from the App Store.

• Join live events and connect with the artist’s experience.

• Participate in light shows, polls, and merch drops.

2. Troubleshooting

• App not loading?
  Try closing and reopening the app. Make sure you have a stable internet connection.

• Can’t see a live event?
  Check that you're attending a participating show and that you have notifications enabled.

3. Merchandise Orders

• Merchandise is sold by artists and their teams directly.

• For order-specific questions (like delivery issues or refunds), please reach out to the artist’s support contact provided at checkout.

4. Payments and Security

• All payments are securely processed via trusted providers like Stripe.

• Flashwave never stores your payment information directly.

Need More Help?

Contact Us:
📧 Email us at [support@flashwave.app]
We typically respond within 1–2 business days..