Privacy policy.

Effective Date: 01/01/2025

Welcome to Flashwave!

We care deeply about your privacy. This Privacy Policy explains how Flashwave ("we", "us", or "our") collects, uses, and protects your information when you use our app and services.

1. What Information We Collect

We only collect the minimum amount of information necessary to provide and improve our services. This includes:

  • Account Information: Name, email, and password when you create an account.

  • Usage Data: Interactions with the app, features used, and error logs.

  • Artist & Performance Data: Information related to shows, merch, and audience engagement events you choose to input.

  • Device Information: Browser type, operating system, and device type (for performance analytics).

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Flashwave service

  • Help you track audience engagement and merch sales

  • Improve our features and performance

  • Respond to support requests

  • Occasionally send you important updates (we don’t spam)

3. Sharing and Disclosure

We do not sell your data. We may share limited information with trusted third-party service providers (like analytics tools or email services), only to help us run Flashwave better. These partners are bound by confidentiality and data protection agreements.

We may also disclose data if required by law or to protect our rights and users’ safety.

4. Data Security

We take data protection seriously and use standard security practices to safeguard your information. However, no method of transmission or storage is 100% secure—please use the app responsibly.

5. Your Choices

  • You can access or update your personal info in the app settings.

  • You can request deletion of your account by emailing us at [your support email].

  • You can opt out of emails by clicking "unsubscribe" in the email footer.

6. Children’s Privacy

Flashwave is not intended for users under the age of 13 (or 16 in some regions). We do not knowingly collect data from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We'll let you know about significant changes through the app or via email.

8. Contact Us

If you have any questions or concerns, reach out anytime via our contact us form: